Refund Policy

If your deposit transaction is unsuccessful, the funds will be automatically returned to the originating account. If the refund is not deposited into your source account within this specified period, kindly reach out to your bank for further assistance.

If a match is cancelled or abandoned, we will refund your entry fee. This will happen the moment we receive confirmation that the match has been abandoned or cancelled.

When a match is interrupted on cricket poll due to rain or any other reason, the platform assesses if the match result could be determined using the Duckworth-Lewis (D/L) method. For One Day International (ODI) matches, both innings must have been completed with at least 20 overs each to apply the D/L method. For Twenty20 (T20) matches, a minimum of 6 overs per side is required. If these conditions are not met, the base amount is refunded back into the user's account.

Furthermore, if there are any other errors such as the match starting early or late, cricket poll cancels the match, and users receive a refund of their entry fees, similar to previous scenarios.

Cricket poll can cancel any matches for any reason, even without explaining why, and will give back all the money paid for those matches by any user within 3-5 business days.